Topfloor Systems Limited
South County Business Park
Topfloor Systems Limited is registered in Ireland, company no. 115311
UK: +44 20 33933042
Ireland: +353 1 7918870
For data protection queries, please contact Data Protection Officer: firstname.lastname@example.org
We provide software service solutions to property management agencies. Blockman allows property management agents to manage the accounts and administration of apartment blocks or similar property developments. Letman allows property management agents to manage the accounts and lease administration of residential property units on behalf of private or commercial landlords.
We use your information in the following ways:
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We encrypt all entered data, from trivial to highly sensitve, in transit using industry-standard Transport Layer Security (TLS) encryption technology. We limit access to personal information about you to our employees who we believe reasonably need to come into contact with that information in order to adequately provide our Service.
No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Although, while we strive to use all reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
For more information, please review our Security Policy.
We do not sell or trade your personal information to third parties.
We engage certain subprocessors that process certain cetegories of personal data submitted to our Service.
We have data processing agreements with all subprocessors.
Any processors based outside the EU have been evaluated for suitability and ensured that their DPA (data processing agreements) offer sufficient protections.
These subprocessors are listed below and may be updated from time to time:
Name: Amazon Web Services, Inc.
Location: Dublin, Ireland (only for Customers based in Ireland)
Location: London, UK (only for Customers based in UK)
Purpose: Hosting of web-application and database stores. All data is encrypted at rest.
Name: Message Systems, Inc. (Sparkpost)
Purpose: Only for sending email notifications. Data sits at rest on servers based in the EU (Dublin, Ireland).
Name: Google G Suite
Purpose: Our internal support email provider. Only applicable when customer includes personal data in support tickets
Location: Utrecht, Netherlands
Purpose: Provider of digital signatures on documents. Only application to document signing.
Name: Nexmo Inc
Purpose: Only applicable when text messages are used.
We retain your personal information as long as you continue to use our Service or for as long as is necessary to fulfil the purposes outlined in the policy. You can ask to close your account by contacting us and we will delete your personal information as per the Terms Of Service.
We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for legitimate and lawful business purposes.
You have the right to access a copy of the personal information we hold about you, or to request the correction, amendment, or deletion of such information where it is inaccurate or processed in violation of EU Data Protection Directive 95/46/EC (GDPR). We will consider and respond to your request in accordance with GDPR.
Please note if your information is on our Service as part of a Customers uploaded data you will need to contact that Data Controller.
You can also unsubscribe from our marketing communications at any time by following the instructions or unsubscribe mechanism in the email message itself.
You have the right to lodge a complaint to us regarding the processing of data. If you are not satisified with our response, you then have to right to lodge a complaint with the supervisory authority listed below.
If we make material changes to this policy, we will notify Customers by email or through notice on the Service.
For existing customers, we have the option of signing a Data Processing Agreement(DPA). Please contact us at email@example.com for details